Privacy Policy

This privacy policy sets out how Hamiltons Galleries Ltd. uses and protects any information that you give Hamiltons Galleries Ltd. when you:

  • Use this website
  • Engage with employees of Hamiltons Galleries Ltd. in person, by phone, by email or post
  • Consent to receive our email marketing announcements or newsletters
  • Consent to be emailed about artwork of interest

 

Hamiltons Galleries Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or communicating with gallery staff, then you can be assured that it will only be used in accordance with this privacy statement.


Hamiltons Galleries Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17 March 2018.

 

 

What we collect

We may collect the following information:

  • name and job title or those of assigned representatives or points of contact
  • personal or company contact information including but not limited to email address, phone number, or delivery/invoice addresses
  • account or payment card details and payment information in cases of trade
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service as well as to engage in trade. We gather this information in particular for the following reasons:

  • Internal record keeping 
  • To meet legal and accounting requirements
  • To improve our exhibitions, works of art and services. 
  • To communicate with you regarding updates to the gallery, news about our artists, upcoming projects and exhibitions, etc. We may periodically send promotional emails about new exhibitions, works of art, special offers or other information which we think you may find interesting using the email address and/or phone number which you have provided.
  • To contact you for market research purposes. We may contact you by email, phone, fax or post. We may use the information to customise the website according to your interests.
  • To transfer necessary information to third parties including but not limited to shippers, framers or other suppliers with whom we work to complete our services.
  • If you choose to limit specific personal or business data, this may impact Hamiltons Galleries Ltd.'s ability to adequately provide its services to you.


Hamiltons Galleries Ltd. keeps this information and all information relevant to past sales processes for legal and financial records but endeavours to keep actively used information up to date.

 

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


If a security breach causes an unauthorized intrusion into our system, we will notify you as soon as possible and later report the action we took in response.

 

 

We do not use cookies

However, this website may contain links to websites who do. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.


Hamiltons Galleries Ltd. is not responsible for interactions of cookies used by websites linked to or from this website, including our social media platforms.

 

 

Links to other websites

Our website may contain links to other websites of interest including to social media platforms with which we engage. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 

ACCURACY AND RETENTION OF DATA

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. We will retain your information for as long as your account is active or as long as needed to provide you with our services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at art@hamiltonsgallery.com.
If you wish to lodge a complaint with a supervisory authority you should contact the UK Information Commissioner's Office.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Hamiltons Gallery, 13 Carlos Place, London W1K 2EU, United Kingdom.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.